Invited use only
Private-pilot terms.
These terms apply to the invitation-only pilot. If a signed pilot agreement or order form says something different, the signed document controls.
Not a public offer: A marketing-page visit does not create an account or customer relationship. Only people invited by their practice and approved during onboarding may use Dialtone.
Permitted use
Authorized users may test Dialtone for their practice’s lawful, person-to-person calling. Each person must use their own account, follow the practice’s written policies, review the information shown before the call, start each call themselves, and save the result accurately.
Calling responsibility
Dialtone supplies workflow controls and evidence; it is not legal advice and does not guarantee compliance. The practice is responsible for deciding when it may contact a person, maintaining do-not-call procedures, obtaining any required consent, following calling hours, choosing caller ID, handling recording notices and consent, approving scripts, holding required licenses, and checking where imported records came from. A warning, score, or green state is not permission to call.
Prohibited use
- No unlawful, deceptive, harassing, discriminatory, or abusive activity.
- No unattended, parallel, predictive, prerecorded, ringless-voicemail, or automated voice campaign through the pilot.
- Do not share accounts, bypass access controls, test security without written approval, or try to view another practice’s records.
- Do not resell the pilot, publish benchmarks without approval, copy or reverse engineer the product except where the law expressly allows it, or use it to build a competing product or dataset.
- Do not enter sensitive health, payment-card, government-ID, or other highly sensitive data unless a signed agreement specifically approves it and the required safeguards.
Practice data
The practice keeps its rights to the records it provides. It permits Dialtone and the providers needed to run the service to process those records only to operate, protect, support, and evaluate the pilot, as described in the privacy notice and signed agreement. Users may export or share records only when their practice authorizes it.
Availability and changes
The pilot is an evaluation service, may change, and is provided without a production service-level commitment unless a signed agreement says otherwise. Maintenance, security, carrier, browser, device, or provider conditions may interrupt service. The operator may suspend access to protect people, data, systems, or legal obligations.
Feedback and product rights
Dialtone’s software, design, and documentation belong to the operator or its licensors. Users may provide feedback voluntarily. The operator may use that feedback without identifying the user or revealing the practice’s confidential information.
Warranty, liability, and governing terms
The signed pilot agreement must identify the legal parties and cover warranties, limits of liability, indemnity, governing law, disputes, fees, and termination. This page does not replace that agreement.
Questions
Contact the practice owner or the pilot support route identified during onboarding. Do not send confidential lead information until the recipient and channel are verified.